An AI receptionist built around your business information. Answer common questions, capture useful details and guide people towards the right booking or human handoff.
Start with a 30-day founding pilot. We set it up, tune it with you, and it's live on your website within 48 hours. 14-day money-back guarantee on either pilot.
01 / WEBSITE CHAT
Chat Receptionist
A written conversation, right on your website, trained on your business.
Answers enquiries in seconds, 24/7, from your approved information
Books them in or hands them to your team
New enquiries sent to your team by SMS and email
Set up, tuned and looked after by Ty
A$497 30-day pilot, then A$297 a month
Pilot covers setup and your first 30 days. Month to month after that.
Pilot checkouts are for clinics. Other businesses can book a call for a tailored offer. Review the complete terms and total in Stripe before paying.
THE CONNECTED BUSINESS
Every enquiry answered.
Scroll through the experience we design around your business.
01 / ARRIVE
Interest does not keep office hours.
An enquiry starts from your website or a configured phone channel.
02 / UNDERSTAND
Find out what they need.
The receptionist asks relevant questions using your approved business knowledge.
03 / ANSWER
Give a useful first response.
Help with services, opening hours and next steps. Escalate when the answer is uncertain.
04 / CAPTURE
Keep the context.
Capture appropriate contact details and the reason for the enquiry.
05 / GUIDE
Offer the right next step.
Use your approved booking path or request a human follow-up.
06 / HANDOFF
Keep people in the loop.
Pass the conversation to your team with clear context and routing.
ArriveA considered customer journey
An example of a configured system. Your workflows, permissions and handoffs are tailored and tested before launch.
WHAT WE BUILD
Designed with purpose. Defined before we begin.
Website chat, browser voice and phone reception are different integrations. Phone service needs an eligible number, routing, usage allowance and live testing. For clinics, the assistant handles enquiries—not clinical advice.
01Business-specific knowledge and approved answers
02Website chat receptionist
03Browser voice experience where scoped
04Phone reception as a separately configured service
05Lead capture and handoff rules
06Conversation testing and ongoing tuning options
HOW WE WORK
A clear path from idea to launch.
01 / Understand your business+
We begin with your offer, audience, existing tools and the experience you want customers to have.
02 / Agree the scope+
Your proposal defines deliverables, content responsibilities, revisions, integrations, timing and any ongoing costs.
03 / Build and test+
We prepare a reviewable build, gather your feedback and test the agreed customer journeys across relevant devices and integrations.
04 / Launch and support+
We launch with your approval and hand over the setup. Ongoing care and improvement are available as a separately agreed service.